Terms & Conditions of Service

Welcome to Dependable Consults ("Company," "we," "our," or "us"). By accessing our website, requesting services, or engaging with our company, you agree to the following Terms & Conditions.

If you do not agree, please discontinue use of our services.

1. Company Services & Nature of Business

Dependable Consults is a technology-driven consulting firm that facilitates the smooth execution of professional services. Our services include but are not limited to:

• Certified process serving
• Document delivery & court filing assistance
• Skip tracing & address verification
• IT consulting & technical support
• Data integrity & cybersecurity services
• Business intelligence & reporting solutions
• Administrative and operational support services

Services may vary by jurisdiction and availability.

2. Not a Law Firm & No Legal Advice

Dependable Consults is not a law firm, legal company, or legal service provider. We do not provide legal representation, legal advice, or legal opinions of any kind.

• We do not interpret laws.
• We do not provide legal opinions.
• We do not advise clients on legal strategy.
• We do not guarantee legal outcomes.

Clients should consult a licensed attorney for legal advice.

3. Process Serving & Legal Support Disclaimer

While our process servers are certified and operate in accordance with applicable laws and court rules:

• We do not guarantee acceptance of service by any court.
• We are not responsible for judicial decisions regarding service validity.
• Improper or incomplete client information may delay or invalidate service.

Clients are responsible for ensuring documents comply with court requirements.

4. Client Responsibilities

Clients agree to:

• Provide accurate and complete information
• Provide legally compliant documents
• Disclose deadlines and special instructions
• Respond promptly to service updates
• Ensure payment for services rendered

Dependable Consults is not liable for delays caused by incorrect or incomplete information.

5. No Guarantee of Results

While we strive for professional excellence:

• Service attempts may be unsuccessful due to subject unavailability.
• Skip tracing results are based on available data and may not guarantee location accuracy.
• IT and cybersecurity services cannot guarantee prevention of all threats.

Services are performed using best practices and professional standards.

6. Payment Terms

Payment is due as agreed in service quotes or invoices.

• Rush services may incur additional fees.
• Mileage, wait time, research, and additional attempts may be billed.
• Unpaid balances may result in suspension of services.

All payments are non-refundable once service attempts begin.

7. Limitation of Liability

To the fullest extent permitted by law, Dependable Consults shall not be liable for:

• Indirect or consequential damages
• Court rejections of service
• Missed deadlines caused by client error
• Data loss beyond reasonable control
• Third-party system failures
• Delays caused by acts of nature or safety risks

Our total liability shall not exceed the amount paid for the service provided.

8. Indemnification

By using our services, you agree to indemnify and hold harmless Dependable Consults, its employees, contractors, and affiliates from any claims, damages, liabilities, or legal actions arising from:

• Inaccurate information provided by the client
• Improper use of our services
• Legal disputes between parties
• Misuse of documents or data
• Failure to obtain legal counsel when required

9. Safety & Right to Refuse Service

Dependable Consults reserves the right to refuse or discontinue service if:

• A situation presents a safety risk
• Unlawful activity is suspected
• Harassment or threats occur
• Requests violate state or federal laws

Safety and legal compliance are prioritized.

10. Confidentiality & Data Protection

We take reasonable steps to protect client information. However:

• Electronic communication may not be fully secure
• Clients assume risk when transmitting sensitive data electronically

We do not sell or share client information except as required to complete services or comply with legal obligations.

11. Technology & Website Use

By using our website, you agree not to:

• Attempt unauthorized access
• Upload malicious content
• Misuse forms or communication systems
• Interfere with website functionality

We reserve the right to block abusive activity.

12. Email & Communication Disclaimer

Emails and automated messages from Dependable Consults are for informational purposes only. Transmission of information does not create a legal or fiduciary relationship.

13. Force Majeure

Dependable Consults shall not be liable for service delays caused by events beyond our control including:

• Severe weather
• Natural disasters
• Court closures
• Civil unrest
• Technology outages
• Government restrictions

14. Data Collection, Use & Processing

Dependable Consults collects, uses, and processes personal and case-related data in accordance with applicable data protection laws and industry standards. By using our platform, you acknowledge and consent to the following:

• We collect personal information necessary to provide services, including names, addresses, email addresses, phone numbers, and case details.
• Data is stored securely using industry-standard encryption and access controls.
• We process data solely for the purpose of fulfilling service requests, improving our platform, and complying with legal obligations.
• We do not sell, rent, or trade your personal information to third parties for marketing purposes.
• Data may be shared with authorized process servers, courts, and legal entities as required to complete your service request.
• You may request access to, correction of, or deletion of your personal data by contacting us, subject to applicable legal retention requirements.

For full details, please review our Privacy Policy.

15. Platform & System Liability Disclaimer

Dependable Consults provides technology-driven platforms and systems to facilitate professional services. By using our systems, you acknowledge and agree that:

• We are not liable for any outcome, legal or otherwise, that arises directly or indirectly from the use of our systems, platforms, or services.
• Our platforms are provided "as is" without warranties of any kind, express or implied.
• We do not guarantee uninterrupted, error-free, or secure access to our systems at all times.
• Users are responsible for verifying the accuracy of all information entered into and generated by our systems.
• We shall not be held responsible for decisions made based on information provided through our platform.

16. Governing Law

These Terms shall be governed by the laws of the State of Texas. Any disputes shall be resolved in the appropriate courts within Texas.

17. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of updates.

18. Contact Information

Dependable Consults
5465 Legacy Dr
Plano, TX
info@dependableconsults.com